Housing, Municipal & Essential Services
Kalano’s Housing, Municipl and Essential Services (HMES) Team plays a vital role in keeping our communities safe, clean, and well maintained. Their work includes a wide range of day-to-day and ongoing activities, such as:
- Providing regular garbage collection and street cleaning to support a healthier, cleaner community environment.
- Maintaining parks, ovals, and public areas to ensure they remain safe, accessible, and welcoming for everyone.
- Responding to plumbing and electrical maintenance issues, including coordinating specialist contractors when required.
- Carrying out general housing repairs and maintenance.
- Strengthening preventative maintenance programs to reduce recurring issues and improve the long-term condition of community assets.
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HMES Managed Properties:
Miali Brumby Community
35
Rockhole
Community
22
Geyulkgan
Community
9
Katherine Town
Municipal Area
14
The Challenges
Delivering housing, maintenance and essential services across our communities is complex and constantly evolving. The HMES Team works across a wide area, responds to a high volume of requests, and balances day-to-day service delivery with long-term asset care. As community needs grow and infrastructure ages, the team continues to adapt its approach to ensure services remain safe, responsive, and sustainable.
Key challenges currently faced by the HMES Team include:
- Increasing demand on services driven by population growth and rising expectations around housing and community infrastructure.
- Ongoing costs associated with malicious damage, placing additional financial and resource pressure on maintenance budgets.
- High volumes of R&M requests, requiring careful prioritisation to ensure urgent issues are fixed promptly.
- Coordination of external contractors for specialised plumbing, electrical and building works, where availability can affect response times.
- Balancing immediate repairs with preventative maintenance, while working to reduce repeat issues across housing and community facilities.